Customer Service

Shipping & Delivery
We use USPS and UPS services for shipping and delivery. The items are shipped either the same day or next day once the order is placed.
Privacy & Security
We are committed to protecting your personal information. Your information is not sold or shared with any third party. If you have an account with us, your information is used to provide you additional discounts and information about upcoming products etc.
Returns & Replacements
If you are not satisfied with the items shipped, you may return it to our customer service center for exchange or credit within 30 days accompanied with the sales receipt. Please contact us for any questions regarding returns.
Ordering
Items can be ordered online or via phone. You can reach us at 1 888 759 7422 to place any order via phone, though our primary preference is to use our online shopping cart to place orders.
Payment, Pricing & Promotions
We use Paypal as our payment processing system, and payment needs to be made before the items are shipped. We will match any internet pricing once we validate the listing. We have regular promotions on our website, and offer additional discounts to our return customers.
If you have any additional questions, please feel free to contact us

Thank You!
ShimShimmy.com